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FAQ

Questions

  • Can we adopt XAIVA without replacing our existing CCTV?

    Yes. It can be deployed on your existing CCTV infrastructure. The configuration required may differ depending on the camera environment, the number of channels, and what you want to analyze.

  • Should we choose XAIVA or XAIVA ON-DEVICE?

    XAIVA suits multi-channel CCTV analysis and integrated monitoring, while XAIVA ON-DEVICE suits cases centered on checking protective equipment at entry points and controlling access.

  • We want the features customized for our site.

    Yes. Analysis scenarios and AI models can be customized to match each site's management criteria, such as safety, hygiene, and work rules.

  • How do we get after-sales and technical support once we purchase XAIVA?

    Hardware comes with six months and software with one year of complimentary after-sales service. After that period, continued technical support is available through paid after-sales service.

  • We would like to purchase XAIVA right away.

    Yes. Both XAIVA and XAIVA ON-DEVICE are available for purchase. Standard configurations can be purchased directly; if you need site-specific features or a custom build, we finalize the configuration through a separate consultation.